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LET Group

Unit F1, Grafton Way

Basingstoke

Hampshire

RG22 6HY

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© LET Group 2016

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Support - Ordering Information

Ordering


When placing an order with us, please provide as much information as possible to ensure that we can process your order quickly and efficiently. These may include our quote reference, your purchase order number, full contact details and product/part codes, descriptions and prices.


You can contact the sales department by phone, fax or email:



t: +44 (0) 1256 844685

f: +44 (0) 1256 810082

e: sales@letgroup.co.uk



Our office hours:


Monday-Thursday               9.00 - 5.00

Friday                                  9.00 - 4.30



Deliveries


For urgent deliveries, please phone the office to ensure that your order is dealt with as a matter of priority. The following cut off times apply for urgent overnight deliveries:



Monday-Thursday             Orders must arrive at the office before 14.00

Friday                                Orders must arrive at the office before 12.00



For all other deliveries you will be advised of an estimated despatch date upon receipt of your order.



Returns


All returns must be cleared with the sales office prior to the goods being returned to us. When contacting the office please have available our IWO number, your purchase order number, your full company details and full details of the reason for the return. Download our returns form here.



Download a copy of our terms and conditions of sale here